Course taught by our partner AIC – Automotive Intelligence Center
The success and competitiveness of companies today are directly related to the quality of their products or services. This requires, in case of failures, the use of appropriate methodologies to solve the nonconformity. To this end, problem solving based on the 8D methodology in the production process in the automotive industry evidenced effective results such as the elimination of nonconformities, responding to customer expectations and providing financial performance.
REMARKS
Prior to the training, a questionnaire must be completed in order to evaluate the previous knowledge of each attendee.
July, 24th from 9:00 to 14:00 and from 15:00 to 18:00.
At AIC Academy (Amorebieta-Etxano)
LENGTH: 8 hours
- To know the 8D format used in automotive and PDCA.
- To understand the importance of solving the root of the problems.
- To develop the 8 disciplines for problem solving.
- To deepen the use of tools and techniques used in 8D.
- To promote teamwork.
Managers, technicians, internal auditors and professionals of the automotive sector involved in the quality management system. Personnel involved in problem solving, especially quality, engineering and production, purchasing.
1. Presentation of the method: Why use a problem solving methodology?
2. Principle of operation: 8D and PDCA
3. Case study of a common thread – problem definition
4. Presentation of 8D and resolution
- The 8 steps
- Analysis of quality tools applicable at each stage
- Resolution of the case
5. Follow-up of the 8D
6. Techniques for root cause analysis: Ishikawa and 5 whys.
- D1: Formation of the team
- D2: Problem definition
- D3: Containment actions
- D4: Root cause analysis
- D5: Final solution
- D6: Solution implementation
- D7: Prevention
- D8: Closure and celebration
